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Frequently Asked Questions

Everything you need to know about credits, subscriptions, and refunds.

Do you offer refunds?

Refunds are available only within 72 hours of purchase and only if no paid credits from that purchase or billing cycle have been used. Approved refunds may be reduced by non-refundable Stripe, payment network, tax, or processing costs unless required by law. Once any paid credit has been used, or after 72 hours, the purchase is non-refundable. Subscription cancellation stops future renewals but keeps the current billing period active. Refund requests are reviewed manually through support and returned through Stripe to the original payment method.

Can I cancel my subscription anytime?

Yes. You can cancel your subscription at any time from your account settings. You'll continue to have access to the current paid period until it ends; cancellation stops future renewals but does not refund the active period.